FAQ

When can I expect my Poki?

Currently, Poki is only available as a limited preorder – this means that if you order now, your package will arrive in March! Orders placed earlier will still be shipped in January/February. Our production has just started, and it takes time.

Where are you based?

We are from Poland!

Are taxes & duties included?

Currently we only collect taxes (vat) for the whole Europe and the UK

Does Poki have warranty?

Of course!
Each Poki is under the warranty for 1 year

I can't choose my country from the shipping list

Don't worry, just send us a message here - support@six-speed.jp and we will add your country to the list!